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Have questions? We’ve tried to answer as many as we can here, but should there be anything you still need to know, please get in touch with our Customer Support Team. Just email hi@ducksonthewall.com. We're here to help.

Think of it as an art dating service. Our unique profiler simply matches choices you make to art in our collection!

It’s as easy as 1, 2, 3. 

1. CREATE YOUR PROFILE - Input your email address to activate our unique Profiler. Based on the choices you make, our technology ‘matches’ your selections to artworks in our collection we think you’ll love.

2. CHECK YOUR EMAIL  - As soon as you have submitted your profile, you will automatically receive an email with your recommended artworks.

3.ORDER YOUR ART - If you are happy with any of the pieces selected for you, just click on the artwork to place your order. Our automatic ordering lets you choose exactly the finish, size and quantity you want and calculates the cost for you. We then receive and fulfill the order within 10 working days. Simple!

That’s an easy one. Simply click ‘Create Your Profile’ on our home page to launch the Profiler. Once you have entered and confirmed your email address, you can make your selections by swiping those images you ‘like’ and those you ‘loathe’. Then just click submit. Based on the choices you make, our technology processes the information and emails you with the art from our collection we think you’ll love. It’s that simple.

Simply click on the artwork(s) you wish to order. Make sure to include the size, finishing option and quantity required, and click the ‘Add to Cart’ button. When you're ready to complete your order, click the "Checkout" button and follow the instructions. That’s it. Your order is calculated automatically and includes delivery to any UK postal address.

Payments are accepted via PayPal. Just put in your details as required and we will process the order.

We want you to have the best. That's why, at Ducks on the Wall, we only use the finest papers, canvasses, frames, mounts and inks, to ensure that you receive the optimum in quality. All our prints are made on archival, museum quality 330gsm Somerset Velvet. This fine art paper is acid free, 100% cotton rag with a radiant white surface to ensure vivid colour reproduction, richer detail and an exceptional, longer lasting finish.

We are passionate that your satisfaction is 100% guaranteed. We take extra care to ensure your art reaches you safely, securely and in perfect condition. Our Framed artwork is sent in bespoke packaging, specially designed to lock the frame in position, as it wings its merry way to your address.

Sometimes though accidents do happen. But don’t worry. In the unlikely event that your artwork should arrive damaged, be the wrong artwork or simply not turn up at all! We have a full Refund and Returns Policy in place to ensure complete peace of mind. Now isn’t that nice.

We know you can’t wait to get your hands on the artwork you love. That’s why, from the minute we receive confirmation of your order and payment, we endeavour to ensure you take delivery of your artwork within 10 working days. And, in most instances, even sooner!

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